Grail

Grail

UX and product design for a mobile experience to receive and review sensitive medical results, and the lifecycle around it.

Engagement
UX · Product design · Mobile

Grail is building early cancer detection through blood-based screening — a context where clarity and care in the experience aren't cosmetic, they're essential to how people receive life-altering results.

Designed the UX and UI for a mobile experience to receive and review medical results, and the longer-term lifecycle around it: updating results over time and scheduling a phlebotomist. The work prioritized calm, legible handling of high-stakes, sensitive information.

A patient-facing experience built for a high-trust medical product. Grail has raised over $3B and is now publicly traded.

  • Results experienceA mobile experience to receive and review medical results.
  • Results lifecycleUpdating and revisiting results over time.
  • Phlebotomist schedulingBooking the blood draw that the screening depends on.
Grail mobile app screens — receiving a cancer-signal result, a risk estimate, evergreen reporting, and scheduling the next test.